
First of all, we all make mistakes. Many mistakes are small, some comma put in the wrong place for example, while some mistakes are be big or really big. Being too nice will make you forget about the small mistakes around you and people will make with time more and more mistakes, or even bigger and bigger mistakes. More, being in business for more than a decade give you some experience. From time to time some clients wanted the online version of the entire Moon paying almost nothing for it. I love programming but I can't do that and someone had to tell them.
You can find some other idea about being yourself and a good persons in the video. Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward.